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FREQUENTLYasked
QUESTIONS

WE ARE EXCITED TO WELCOME YOU TO THE

TROJAN FAMILY.

To help you get started, we have compiled a list of frequently asked questions along with their answers.

However, if you have any queries that are not addressed in the list, please do not hesitate to contact us. You can reach us by calling on (+971) 55 418 5240 or sending us an email at unite@trojansports.ae.

Our team is always ready to assist you.

General Questions

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What age does my child need to be?

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We provide swimming lessons for children aged 3 months to 16 years. Our swimming programmess include baby swimming, learn-to-swim, and squad training. Before assigning your child to a suitable level, our expert swim teachers will conduct a personalized assessment. Book a FREE assessment today

How will my child be protected during the lessons?

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Trojan Sports is committed to safeguarding and promoting the welfare of children and expects all Trojan staff to share this commitment. We endeavour to provide a safe and welcoming environment where children are respected and valued. Our Teachers are always supported on the poolside by our Lifeguards, who are there to look after the poolside, help swimmers stay safe and carry out rescues in emergencies. We ensure our staff are well prepared for their job through ongoing development and monthly training. Your children are in safe hands!

Is there parking at the pool?

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Yes, there are plenty of parking spaces at the Dubai Police Academy. You will find more details about arriving at the site in your confirmation email. We can’t wait to see you here!

Are parents allowed to watch the lessons?

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Yes, but not just the parents.. your whole squad (family) are welcome to come along!

Is there changing room where I can get my child changed?

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We have both male and female changing rooms on poolside including toilets, changing cubicles and showers. Children over 8yrs old should use the changing room appropriate to their gender.

Do your lessons continue in any weather?

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Some light rain should not put off the budding sports children at Trojan Aquatics! However, we’ll always ensure child safety is our priority so we may stop our lessons for heavy rain and thunderstor.

My child has never had swimming lessons before, can they still join?

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Of course they can! Our level 1 lessons are for our beginner Trojans. Children should be reasonably fit and healthy, and not suffer from any physical or medical condition which may be aggravated by attending our Academy, cause injury to themselves or other children.

My child has learning difficulties, can they still join?

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We aim to be as inclusive as possible with an ‘open to all children’ policy. If your child requires extra support, please email or call us to discuss your child’s specific needs. This will allow us to determine whether any special arrangements need to be made. If Trojan Aquatics are unable to support in the best interest of your child, we will still do our best to find an alternative option for them.

What does my child need to bring to their lesson?

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Your child should come ‘swim ready’ to their lesson! This includes a swimming costume/shorts, goggles, a cap & towel. Each child will be given a Trojan cap at their first lesson with us once they become a Trojan.

Do you offer any discounts?

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At Trojan, we believe that making an informed decision about your child's development is important and shouldn’t be rushed…..after all, it’s your children’s dreams we are nurturing!

As a result we have chosen to operate in our own unique manner. One large decision we have made is to, on the whole, not offer any discounts. We really believe in our service, and especially the quality that we offer. We will happily offer free trials for everyone to come and feel the difference, however we will not try to fill the programme by offering discounts all year round.

Find out more in our ‘Making the right decision’ video!

Can my child arrive and leave the pool on their own?

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For children who are 8yrs old or younger, we operate with an adult-to-adult handover so a parent or guardian must be there throughout the duration of the lesson.

If your child is aged 9-11yrs, an adult is still required for drop-off and pick-up, however, your child is welcome to use the changing rooms on their own.

We are happy for children aged 12yrs and over to arrive and leave the poolside on their own. If you would like your child to do this, you will need to complete a consent form which can be found within your Account on our website.

Baby Swimming

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What age can my baby start swimming at Trojan Sports' Baby Swimming Programme?

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Babies can start swimming with us from as young as 3 months. Our baby swimming programme is designed to be gentle and safe, perfect for introducing your little one to the water.

How are the baby swimming instructors qualified at Trojan Sports?

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Our instructors are Swim England certified and have extensive experience in teaching infants and toddlers. They are trained in early childhood development and aquatic safety to ensure a nurturing environment for your baby.

What safety measures are in place during baby swimming sessions?

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Safety is our top priority. We maintain strict lifeguard supervision, and our pools are equipped with the latest safety features. All lessons are conducted under constant supervision with a focus on making the water a safe and enjoyable space for babies.

How long is each baby swimming session?

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Each session lasts 30 minutes, which is the optimal time to keep your baby engaged without overwhelming them. The sessions are designed to maximize learning outcomes while ensuring your baby's comfort.

Can parents participate in the baby swimming lessons?

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Yes, we encourage parents to join their babies in the water, especially for the initial classes. It’s a great way to bond with your child and be a part of their early swimming experience.

Learn To Swim

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What age range does the Learn to Swim Programme cater to?

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Our programme is designed for children aged 3 to 16, offering tailored lessons to accommodate different skill levels, from beginners to more advanced swimmers.

What is the schedule for the lessons?

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An exact schedule of classes will depend on which level your child is assessed at their assessment. Typically our lessons run as follows: Monday-Thursday 3-6pm, Friday 1230-4pm and at the weekend 8-12pm.

How long will it take for my child to learn to swim?

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The length of time it takes for a child to learn depends on many factors but we have found that increasing the frequency of classes a week greatly speeds up confidence and skill development therefore we like to reccomend your child swims twice a week. Every child is different, however regular classes, with motivating coaches and supportive parents will positively impact your childs journey.

How long are swimming lessons?

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Trojan lessons differ and we like to call them an experience so come and feel the difference with us. Our Learn to Swim lessons are typically 40 minutes to 1hour offering more time for mastering skill/stroke development and time to engage with your childs coach.

How many children are in a class?

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The ratios for Learn to Swim lessons have been designed to allow optimal learning for each child in the class. Our begginer classes start at 1:2 teacher to swimmer ratio while our highest level does not exceed 1:8 ratio.

Squads

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What level of swimming does my child need to have to join squad swimming?

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When considering a childs suitability for squad swimming we dont just look at their competancy in the pool, your childs emotional maturity and other attributes will form our reccomendation. In general terms we expect a child to be able to swim 25m of all 4 strokes, have knowelege/ability to perform of competitive skills and show the desire to learn more in order to comfortably swim in squad.

How many swimmers are in a session?

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Through years of experience in the field we have found that children even at squad level require consistent feedback therefore to ensure this our squad sessions we have a strict 1:14 coach to swimmer ratio.

When do sessions take place?

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All our squad sessions take place at convienent after school timings throughout the week between 4- 6pm. Weekend training is also an option too while land training sessions also form part of the scheudle on Friday and Saturday.

Does my swimmer need any specific equipment for squad swimming?

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Part of joining Trojan Squads means your child will recieve a complimenatary kit. This inlcludes Trojan club kit, kick board, snorkle, pull boy and hat.

What competitions does Trojan enter?

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Including our home run comeptitions which offer swimmers the chance to practice and perfect their race skills, Trojan enter all the relevant exteral competitions in the calender that offer swimmers to experience more of the competitive enviroment.

WHAT OUR
MEMBERS ARE SAYING

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Trojan Sports is an amazing facility that caters to kids of all ages and swimming levels. I have been thoroughly impressed by the coaches' professionalism and dedication in teaching each of my children. They have all made remarkable progress during our time with them, and I am excited to see what they can accomplish in the future under their guidance.
– Corina Tickelpenny

Joining Trojan has been an incredible experience for my son, and I couldn’t be happier with the decision. From the moment we stepped foot into the club, it was evident that the coaches are not only skilled but also incredibly passionate about what they do. Their dedication to helping each swimmer reach their full potential is truly commendable. My son looks forward to every session and the atmosphere is always positive and encouraging.
– Jou Mana

Our swimming sessions at Trojan is the one activity that both my children look forward to! The coaches are all superb, (Naomi, Lindsey, Anna), extremely professional, have amazing communication skills, (both with parents and students!) and are truly excellent at working with children. They have really encouraged my 7 year old daughter, who has been enrolled since last year, to make incredible progress and really hone in her swimming skills.
– Samar Kamali

The team at Trojan are simply better at inspiring, coaching, and empowering my children than any other swim academy we have been a part of. My children are not only making friends, they are improving as swimmers and developing strengths and qualities through the opportunities, personalised engagement and community the Academy offers.
– Antonia Reid

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